Manager, People Experience & Capability, Clerk Grade 9/10 – Parliament of NSW – Sydney
About the position:
The Manager People Experience & Capability leads the development and implementation of learning programs across NSW Parliament Departments. They are responsible for the design and development of the overall learning experience within the department, creating resources, and sourcing and facilitating external training providers. Additionally, the role provides expert professional advice and best practice guidance to senior stakeholders and leads the People Experience & Capability team.
About us:
Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is located close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney’s Botanic Gardens.
Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.
Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.
Our people:
Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:
- Competitive salary and annual leave loading
- 35-hour week and flexible work options
- Corporate Wellbeing programs including seminars and Fitness Passport
- Free annual Influenza vaccination
- Salary packaging options via superannuation contributions or a novated vehicle lease
- On-site fitness facilities, pool, restaurant, cafes, and post office
About you:
We are looking for someone passionate about creating impactful learning experiences for adults, combining your expertise in technology-enhanced learning with practical leadership development. You have a proven history in instructional design, facilitation, and driving strategic HR projects from start to finish. With a degree or equivalent experience in learning and development, adult education, or a related field, you are confident in your ability to lead and innovate in a fast-paced environment.
Further information to assist you with applying for this role:
- Role Description
- Department of Parliamentary Services website
- NSW Parliament pre-employment requirements
How to apply:
To apply for this role please provide:
- An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
- A response [maximum two pages] to the Targeted Questions below.
Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment. Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.
Targeted questions:
- Provide an example of a project where you contributed to or led the design and delivery of a learning and development or leadership development initiative. How did you approach the design, facilitation, and project management aspects, and what was the impact.
- Describe your experience in designing adult learning programs and/or related learning resources.
Electronic attachments must be MS Word compatible or in pdf format.
Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ or the helpdesk on 1800 562 679 (Monday - Friday).
To be eligible to apply for this role, you must meet one of the following criteria:
- an Australian Citizen
- a permanent resident of Australia; or
- a New Zealand citizen.
Come and explore the Parliament online and click on our “360-degree Virtual Tour”:
Thank you for your interest in this role. We look forward to receiving your application.
Job Reference: 492475
CLOSING DATE: Sunday, 10 August 2025 [11.55pm]
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